9801 Carnegie Avenue
Cleveland, OH 44106

Tel: +1 216.707.4168 | TF: +1 877.707.8999

Testimonials

“Talk about a FAIRY TALE WEDDING! Everything a bride could ask for, elegance, classic, gorgeous, the InterContinental Hotel provided. Our wedding coordinator, Melissa Fleming was outstanding. She helped my wedding vision become reality and was always approachable and answered all of our crazy questions during the months leading up to the big day! The ballroom is covered with beautiful chandeliers and that makes for gorgeous pictures. The white gloved butlers and staff make it seem like a princess's fairy tale come true. The food...oh my, the food! Tastings and walk-throughs were FUN, easy and painless. Every one of our guests are still saying it was the best wedding they've been to! We couldn't agree more. Melissa was so special and made the wedding planning for the bride so easy, we could not have had everything we did without her and the InterContinental staff. We LOVED our perfect day! You will NOT be disappointed here.“
J.S.

“My husband and I had our wedding at the InterContinental Cleveland on June 17th, 2017 and it was honestly the best day of our lives. Working with Mary Vanucci the year leading up to the wedding was wonderful. Mary provided top notch customer service and made us feel so special and at ease throughout the whole process. We already miss her! The same goes for the day of the wedding. The whole staff at the InterContinental, the facilities, the rooms, etc. were perfect. We did not have to worry about a thing. Everything was perfectly organized, the food was delicious and service was fantastic. If you are looking for an organized, classy, beautiful, stress-free wedding/event planning process, book the InterContinental Cleveland. You will have the best day of your life!“
Julie

“We had our ceremony and reception all at the InterContinental Cleveland. To say their wedding planning team is amazing would be an understatement. Mary Vanucci and Terri Kufel were beyond amazing during our wedding planning process. They were very knowledgeable, informative, and organized the entire time. It made planning a wedding from out of town much less stressful knowing we were in good hands. Everything from the decor to the food was top notch. Our wedding could not have been more perfect and we have Mary, Terri, and the amazing team at the Intercontinental to thank for that!“
Brittany

“Having our reception at Intercontinental Cleveland Hotel was the absolute best decision we could have made. The planning process ran smoothly because the people who work there truly care about how your wedding day goes. The venue was perfectly set-up and the food was excellent. They catered to our every need and we couldn’t have been happier with how our reception turned out!“
Spencer

“Simply Exquisite. The InterContinental Hotel Cleveland exceeded my expectations. Melissa Fleming and Terri Kufel went above and beyond to make my wedding a dream come true. When it comes to Weddings, The InterContinental Cleveland is the ONLY place to be. The level of service that this Hotel provides is unlike any other. David Black, Alice, Tony, Angela, Deseray and Linda as well as the entire banquets staff was phenomenal. Not to mention, the food was out of this world. Chef Omar and Chef Michael Swan not only created delicious food but the food was picture perfect. My wedding was a fairytale that came to life and I would highly recommend anyone looking who is planning an event, let InterContinental take care of you.“
Alessandra

“On behalf of our family, I would like to thank the incredible team at the InterContinental for orchestrating such an extraordinary wedding reception celebrating Alessandra and Nikitas.

As a result of a series of unfortunate mishaps, we found ourselves in need of a reception venue five weeks before the wedding date. With the expertise, compassion and guidance of Craig Campbell, Terri Kufel, Melissa Fleming and David Black and team, we were confident that the reception would exceed our expectations. The organization, communication and follow through of all team members involved were impeccable and the evening was flawless.

Alessandra and Nikitas were radiant with pride and joy to celebrate the most important day of their lives with family and friends at the InterContinental. Without a doubt, there is no better venue, nor such an extraordinary team in the surrounding Cleveland area, that could work in such harmony to deliver such a magical evening. The InterContinental is fortunate to surround itself with such a talented and devoted team.

It is with much gratitude and appreciation that we thank you.“
Athena

“May I have more stars? I need more stars to rate the Cleveland InterContinental Hotel and Staff!

We came to the InterContinental Cleveland because of our Wedding Planners, Elegantz Eventz. The moment Mike and I came to look at the venue, we were greeted by a full staff, led by Mary Vanucci. Everyone was so gracious, there was NEVER a problem with any request - the only thing we heard was "we can do that", "how about if we do this for you", "that is surely not a problem" - it was amazing! The day of our wedding was nothing short of magical. The staff was SO professional, courteous and elegant, the room itself was stunning, the hotel rooms were raved about (don't even get me started on ours, talk about feeling like royalty!) - you supplied a dream that actually came true! What can I even say about our Banquet Captains, Tony and Angela?! What a fantastic job - everyone! Our guests are still talking about the elegance, the grace, the fantastic service (how did you feed 400 people in such a short time?!) OH! Forgot about the short time, Elegantz Eventz and the staff at the InterContinental Hotel planned and executed this wedding for 400 people in JUST FIVE WEEKS!!!!

You are truly the best of the best Mary Vanucci and colleagues, and Michael and I thank you for making the most memorable day of our lives, the most wonderful one!!

Thank you all!“
Laurie

“What a night to remember! We held our wedding reception at InterContinental Hotel and were blown away by the overall experience. The venue is absolutely beautiful and it was exactly what we were looking for in terms of the food, ballroom, atmosphere, and location. The service was exceptional and really sets the venue aside from other wedding venues. To say our expectations were met would be an understatement. The staff went above and beyond to ensure that our event was executed perfectly. The entire staff made our day so special, but our wedding day wouldn’t have been as perfect without these key individuals:

Our wedding specialist, Mary Vanucci, who was such a pleasure to work with. The effort that Mary made in communicating with our outside vendors, coordinating timelines and her attention to detail made the entire planning process go smoothly. She was always easily accessible, even in the evening hours. We appreciated her helpful advice along the way. Mary is the best at what she does.

The hotel's Meetings Express Sales Manager, Leola Daniels, was wonderful to work with. We booked over 70 hotel rooms for our guests that stayed on the eve of the wedding and on Saturday night. Leola ensured us that all of our reservations were accounted for and worked with me to book and make revisions to the many changes that I had along the way. She sent me weekly reports to provide me with any updates to our rooming list.

The Executive Chef planned an amazing menu. We had over 300 guests at our wedding and the food was impeccable. The presentation of the food both during dinner and the cocktail hour was beautiful. We received endless compliments on how delicious the food was - we were extremely pleased. Our cake was not only beautiful, but absolutely delicious and came out exactly how we wanted. The ballroom was set up perfectly, and our food was served in a timely fashion.

The Manager, David Black, oversaw the event and was present throughout the entire evening to make sure that our wedding went off without a hitch. The hotel kept Table 45, an inside restaurant/bar, open for our guests to keep the party going after the reception was ended.

I truly can’t say enough wonderful things about our experience, but if you are looking for a beautiful and elegant venue with exceptional service then you should definitely consider this hotel.“
Angela

“As the mother of the groom, the experience we had with Intercontinental for the wedding reception was exceptional. Starting with the staff - they were so helpful and kind. The ballroom was gorgeous. Everyone commented on how delicious the food was and how excellent the service was. It was a very good experience and our family and friends enjoyed having my son's wedding at the Intercontinental.“

“The whole experience at the Intercontinental was absolutely wonderful. The service was impeccable. The food was wonderful and the venue was absolutely beautiful. My wedding coordinator Mary was such a pleasure to work with and listened to all of my requests. I would recommend the InterContinental Cleveland to everyone!“
Megan

“From start to finish the InterContinental Hotel was an absolute pleasure to work with. Melissa Fleming, our wedding coordinator, made our entire experience better than we could have ever imagined. There wasn't a single thing we asked for that they not only accommodated but went above and beyond. We had over 50 rooms booked for out of town guest and the hotel not only gave us an amazing room rate but satisfied all of our guests’ requests and needs. The day of the wedding the hotel staff waited on us hand and foot to ensure the day was as seamless as possible. The food was absolutely amazing - our friends are still raving about how delicious everything was. The hotel allowed us to add a special addition from Table 45 making our menu so special. The pastry chef baked and designed the most beautifully delicious cake! The banquet staff met our every need and ensured all of our guests had a blast at our New Years Eve Wedding. The hotel is a beautiful backdrop and lent itself to so many unique and priceless pictures! We met with a lot of venues but the InterContinental proved to be the absolute best choice, there isn't a single thing we would change about it! I would highly recommend having your wedding there!“
Caitlin

“My sister and I both had our wedding reception at the Intercontinental. Not only is the venue beautiful by itself but the staff is incredibly amazing. I didn't have to worry about a single thing the whole time I was planning, from the hotel rooms to the food to the countless vendors that I needed to coordinate with, it was all perfect. Not to mention the food is amazing! I would highly recommend the Intercontinental, especially Mary Vanucci and her staff. I want to do it all over again! :)“
Kelly

“I recently had my wedding at the Intercontinental Cleveland and I can not rave enough about my experience. Everything was taken care of from room reservations, taking care of family, help with planning, etc. Melissa Fleming is wonderful to work with and is very responsive when you have questions. Lola Daniels is wonderful with room reservations and making sure the room block was set. I would highly recommend hosting your wedding at the Intercontinental - we are so happy with how everything turned out!“
Nicole

“It's been months since our wedding at the Intercontinental and we are STILL hearing amazing comments about what a truly memorable and lovely night it was. The food was all delicious - the service was amazing (and entertaining) and the room was just beautiful. The night was flawless. Plus, all of the guest got a great rate and were able to spend the night and have a delicious brunch in the morning! Leading up to the wedding, we had a minor hiccup with our tasting and the Intercontinental staff did everything to make it right...and they did! Melissa was a gem to work with and was always a phone call away when I needed questions answered. I would recommend this venue to anyone for its gorgeous space, high class dining, and service.“
Alexis

“We were very happy with how everything turned out for our wedding weekend. We were impressed by how professional the hotel and staff were; they ran everything on schedule and were so accommodating. Our mothers in particular both enjoyed their personal butlers!“
Florence and Jeremy

“Thank you so much for making Joe and Marissa's wedding day a day we all will never forget! The gathering area was perfect and the extra time you spent with our family pictures, to make it just right, was appreciated. The Ballroom was so beautiful and so classy down to the smallest details. The food and service were impeccable, but more importantly, from the first time we met to the Sunday after the reception ... you and your staff were amazing!“
Jeannette and Tim

“I just wanted to THANK YOU for doing such a wonderful job with our wedding!! Everything was so beautiful and the food was delicious! Also, the service from all of the staff was amazing! All of my guests commented on how wonderful and professional the staff acted. They really made us feel special and were there for us when we had any requests.“
Kimberly

“You and your team at the InterContinental made our wedding weekend truly unforgettable. You were an integral part of our wedding planning team and you always made time for me and my mom - no matter how big or small my concern of the day. You were flexible and amenable to helping Brian and I achieve our wedding-day vision, even if the task was something new for the InterContinental. The weekend was truly everything I could have hoped for and then some. And now, after almost two months of marriage, we are as happy as ever!“
Michelle and Brian